Maintenance Services
Our Services
Explore Our IT Maintenance Solutions
System Health Monitoring
We keep close eye on systems to identify any potential issues before they cause disruption. Our proactive approach means smoother operations.
Performance Optimization
We assess how your systems are running &make small but important adjustments to keep everything running at top speed & efficiency.
Regular Updates & Patches
Technology changes fast — we handle regular updates and improvements across your IT environment to keep everything current, fast, and secure.
Routine Inspections & Fixes
We conduct regular checks to identify and fix issues, like slow performance, connectivity errors, outdated configurations, and more.
Data Backup & Recovery
Your data is important. We ensure it’s backed up & ready to recover in case of unexpected events, so your business never misses a beat.
Security Enhancements
Our team stays ahead of digital threats by implementing protective measures that keep your systems secure and resilient.
The following options are available under Hardware Support.
Essential Support
- SLA: 9x5, Next business day response.
- SD Engineering Support
- Backed by Vendor
- Access to SD Call-in Number
Gold Essential Support
- SLA: 24x7, 4 hours response
- Bi-Annually Preventive Maintenance
- Unlimited SD Engineering Support
- Backed by Vendor
- Access to SD Call-in Number
Gold Premium Support
- SLA: 24x7, 2 hours response.
- Unlimited Engineering Support
- Firmware Upgrade Support
- Committed CTR (Call to repair)
- Backed by Vendor
